F.A.Q.’s

Yes. Elevate You CE is approved by the American Psychological Association to sponsor continuing education for psychologists. Elevate You CE maintains responsibility for this program and its content.

Elevate You CE is a permitted activity for Texas and Florida psychologists, at the discretion of the licensee.

Most state boards for Social Workers, Marriage and Family Therapists and Mental Health Counselors accept continuing education courses from APA approved sponsors. Check the state requirements for your discipline.

Once the live webinar is over, sign into your Elevate You CE account to complete the webinar evaluation, which will be on your account home page. Your certificate will then be available for download. You can do this right after the live webinar or anytime that is convenient for you. We will store your certificate in your account for a minimum of three years.

We will keep records of your online courses for a minimum of 3 years, which is required by our accrediting agencies.

The courses you have taken will be listed on your “My Courses” page, which you can access by signing into your account.

1. Choose a live or recorded webinar from our online course listing and click the “Order Now” button.
2. Review your shopping cart.
3. Complete your payment information.
4. Click submit.

A receipt and live webinar instructions will be emailed to you. Additionally, you can find live webinar instructions and your recorded webinar home study course in the “My Courses” section.

If you are a licensed mental health professional, we would like for you to enter your license number and disciple at registration. This ensures that your certificate of attendance/completion has the information required by your licensing board.

No. If you are taking a course as part of a pre-license requirement, you would choose “no license” when registering.

If you are having trouble registering, or logging into your account, please reach out to our support team at support@elevateyouce.com or 323.319.4747.

1. Click the “Access” link in the upper right corner of any of our pages.
2. Click on “Forgot Password” and enter the email you used when registering and then click “Submit.”
3. We will immediately email you a link to reset your password.

Please email our support team at support@elevateyouce.com. Include your full name in the email and we will get back to you within 24 hours. For a faster response, call 323.319.4747.

Once you participate in a live webinar, the handouts and certificates you received at the time of the webinar will remain in your account but there will be no recording of the event. Should you want all time access to the recorded version, you can purchase the home study program.

You can change your email by signing into your account and going to you “My Profile” section.

No. You are responsible for reporting your CE credits to your licensing board.

The CA Code of Regulations for Continuing Education, section 1397.65 and the APA require approved providers to maintain attendance records for 3 years for each continuing education course.

Your certificate will be available after you complete the course evaluation (and post-test if applicable). Simply sign into your Elevate You CE account to complete the webinar evaluation, which will be on your account home page. Your certificate will then be available for download.

The date you complete the course evaluation is the date that will appear on your certificate. Times and Dates will be recorded as Pacific Standard Time.

Simply sign into your Elevate You CE account to complete the webinar evaluation, which will be on your account home page. Your certificate will then be available for download.

No. The date of completion is automatically populated and cannot be changed. Times and dates will be recorded as Pacific Standard Time.

Simply “sign in” to your account, go to the “my courses” page and reprint your certificate.

It is Elevate You CE’s policy to make every reasonable effort to provide qualified students with disabilities the opportunity to take full advantage of our programs. As such, transcripts will be made available. Additionally, all webpages and course material are accessible by the visually impaired. For more details go to Elevate You CE ADA Policy.

Review Elevate You CE’s ADA Policy.

To cancel a registration, send us a message via the Contact page. You will be charged $30 for any cancelled registration.

If a course fails to meet your needs, you will receive a full refund. Refunds are available for 15 days following the completion of the course.

Check out our Customer Success Policy. Then, you can file a grievance on our Contact page. You can also send a written grievance to: Elevate You CE, 2840 Gateway Oaks Drive, #100 Sacramento, CA 95833.

Of course and thank you! Please email your testimonial to us at hello@elevateyouce.com.

If you are interested in becoming an instructor, please reach out to us at hello@elevateyouce.com and we will share with you our review and approval process.